SASSA Offices in South Africa and Working Hours

If you’re looking to access services at SASSA offices in South Africa, knowing the location and operating hours can save you time and effort. Whether you need to apply for a social security grant, appeal a decision, or get updates on your application status, SASSA offices are available across various regions. This guide covers the locations, hours, and services of SASSA offices, so you’ll have everything you need to visit or access services efficiently.

What is SASSA?

The South African Social Security Agency (SASSA) administers social grants for eligible South African residents, providing vital financial support to those in need. Services include the administration of child support, disability, and old age grants. In addition to in-office support, SASSA offers online tools to help residents check the status of their applications and submit appeals without needing to visit a physical office.

SASSA Office Locations in South Africa

SASSA has offices across South Africa to ensure accessibility for residents in urban and rural areas. These offices are located in major cities, towns, and villages, so you’re likely to find one near your residence. Here is a breakdown of SASSA offices by major regions, including some notable cities:

Locations in South Africa	Office Contact
25 North Street, Est London Cbd, 5200	0027 43 707 6300
126 Alexandra Road, Qonce, 5601	0027 78 619 4845
Main Street, Mnt Frere, 5090	0027 39 254 6200
KwaFord, Gqeberha, 6200	0027 41 406 5702
Walmer, Gqeberha, 6065	–
Aubert Street, Qumbu, 5180	–
474 R61, eDrayini, 5050	0027 47 548 1051
Willowvale, 5040	0027 83 390 0581
2 Bxtn Street, Est London CBD, 5200	–
575 Govan Mbeki Street, Nth End, Gqeberha, 6000	0027 41 406 5746
85 Main Street, Matatiele, 4730	0027 62 218 1699
Weza Street, Motherwell, Gqeberha, 6211	0027 41 995 5800
Dimbaza, 5671	–

SASSA Offices in Pretoria and Gauteng

Locations	Office Contact
501 Pretorius Street, Arcadia, Pretoria, 0007	0027 12 400 2000
Khumalo Street, Spruit, Johannesburg, 1426	–
90 Loveday Street, Johannesburg, 2000	–
40 Hoofdt Street, Roodepoort, Johannesburg, 1725	0027 11 241 8300
32 President Street, Fochville, Johannesburg, 2515	–
28 Harrison Street, Marshalltown, Johannesburg, 2107	–
Luthuli Street, Dobsonville, Johannesburg, 1863	0027 11 988 0010
Old Pretoria Road &, Church Street, Grand Central, Midrand, 1685	0027 11 545 5900
Moleofi Street, Orlando West, Johannesburg, 1804	–
8 Protea Avenue, Lenasia, Johannesburg, 1821	0027 80 060 1011
87 Elston Aveneu, Benoni, 1500	0027 81 815 1197
363 Pretorius StREET, Pretoria Central, Pretoria, 0002	0027 12 392 9200
20 6th Avenue, Springs New, Springs, 1560	–
Luthuli Street, Dobsonville, Soweto, 1863	0027 11 989 5806
3rd Floor, 4th Floor, Pencardia 2, 503 Pretorius Street, Arcadia, Pretoria, 0002	0027 12 400 2180
313 Potgieter Street, Pretoria Central, Pretoria, 0002	–
Orange Farm, 1805	0027 11 213 2901
Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152	0027 12 730 0325
58 Von Brandis Street, Krugersdorp, 1740	0027 11 668 7807
Kruger Avenue, Vereeniging, 1930	0027 16 430 2501
256 Andrew Mapheto Dr, Tembisa, Johannesburg, 1632	0027 73 355 4444
21, 11 4th Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208	–
Palladium Street, Carletonville, 2500	0027 79 558 8064
34 Galloway Street, Meyerton, Vereeniging, 1960	0027 16 360 4202
Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020	–
36 Stubbs Street, Randfontein, 1760	–
78 Main Reef Road, Randfontein, 1760	–
52 Schoeman Street, Industrial, Heidelberg – GP, 1441	–
1 Nala Street, Duduza, Nigel, 1494	–
27 Court Street, Nigel, 1490	–
24502 Nkosi Street, Kwa-Thema, Springs, 1575	0027 76 857 1781
Mahube Valley, Pretoria, 0147	0027 66 142 5630
452 Chris Hani Road, Klipspruit, Soweto, 1809	0027 12 400 2000

SASSA Offices in Durban and KwaZulu-Natal

Locations	Office Contact
Austerville Dr, Jacobs, Durban, 4052,	–
Phoenix, Durban, 4068	0027 31 538 9803
43 Kings Road, Pinetown, Durban, 3600	0027 80 060 1011
Mondlo B, Mondlo	–
65 Masabalala Yengwa Avenue, Durban Central, Durban, 4001	–
Hlabisa, 3937	–
Lalelani Street, Ezakheni A, 3381	–
KwaMashu Highway Open Space, KwaMashu, 4360	–
Esikhawini H, Richards Bay, 3887	0027 35 874 6116
G1, Umzinto, Durban, 4200	0027 39 974 1501
Yellowwood Dr, KwaDukuza, 4450	–
Ngungumbane Road, Inanda, Durban, 4310	0027 63 050 8272
Camperdown, 3720	–
R614 Noordburg Road, Thusong Center 3242, Ozwatini	0027 32 294 9015
1 Bank Street, Pietermaritzburg, 3201	0027 33 846 3300
Gamalakhe-A, 4249	0027 39 318 3005
Buthelezi Road, Hammersdale, Mpumalanga, 3700	–
200 Zwe Madlala Dr, Umlazi W, Umlazi, 4066	0027 31 918 8800
Northdale, Pietermaritzburg, 3201	0027 33 392 8200
M30, Umbumbulu, 4105	0027 81 053 0604
Unnamed Road, Underberg, 3257	0027 33 701 2245
Heeren Street, Vryheid, 3100	–
15 Market Street, Howick, 3290	–
Babanango	–
Selgro Centre, Church Street, Central, Pietermaritzburg, 3201	–
8 Aion Road, Dundee, 3000	–
QF8C+65, Mahlabatini	–
Madadeni B, Newcastle, 2951	0027 34 314 3070

SASSA Office in Limpopo

Locations	Office Contact
40 Landros Mare Street, Polokwane, 0699	0027 15 291 7509
22 Schoeman Street, Polokwane Central, Polokwane, 0700	0027 15 291 7509
Vuwani, 0952	0027 15 297 1708
34 Geyser Street, Chroompark, Mokopane, 0600	0027 79 571 3128
806 Isaac Singo Street, Messina-Nancefield, Musina, 0900	0027 80 060 1011
Giyani-D, Giyani, 0826	0027 15 306 9353

Offices in North West

Locations	Office Contact
17A Murray Street, Ermelo, 2350	0027 80 060 1011
18 Ferreira Street, Mbombela, 1201	0027 13 754 9380
Schoemansdal, 1331	0027 13 753 5458
89 Scheeper Street, Belfast, 1100	0027 80 060 1011
Mbombela, 1201	–
Emzinoni, Bethal, 2309	0027 17 801 1694
48A President Kruger Street, Middelburg, 1055	0027 80 020 4098
Nelspruit	–
21 Athlone Avenue, Witbank, Emalahleni, 1035	–
37 Arras Street, Witbank, Emalahleni, 1035	–
536G+4G, Marijane A, Bushbuckridge	–
42 Voortrekker Street, Lydenburg, 1120	0027 13 235 9603
Tubatse	0027 66 470 2615
Buthelezi Road, Hammersdale, Mpumalanga, 3700	–

SASSA Offices in Cape Town

Northern Cape

Locations	Office Contact
Albany Building, 1st Street, Industrial Site, Mahikeng, 2745	0027 18 397 3826
9 Pretorius Street, Rustenburg, 0300	0027 14 591 8956
Schweizer-Reneke, 2780	–
16 Heystek Street, Rustenburg, 2999	–
Bloemhof, 2660	–
Mabe Biz Park, 17 6 Kgwebo Road, Waterval Est, Rustenburg, 0300	0027 14 591 9940
21, 11 4th Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208	–
26 Gerrit Maritz Street, Zeerust, 2865	0027 18 642 1255
Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152	0027 12 730 0325
52 Bantjes Street, Lichtenburg, 2740	–
11 Tom Street, Primindia, Brits, 0250	0027 12 400 2000
Kgogonoka Street, Utlwanang, Christiana, 2680	–
Boom Street, CBD, Klerksdorp, 2570	–
Vryburg, 8601	–
Kruger Street, Wolmaranstad, Wolmaransstad, 2630	–
Mogwase	–
10 Zinn Street, Potchindustria, Potchefstroom, 2520	0027 72 947 2403
2320 Aerodrome Road, Mafikeng Industrial, Mahikeng, 2745	–
Ganyesa, 8613	–
6 Steyn Street, Koster, 0348	–
1440 Remainder Street, Mafikeng Industrial, Mahikeng, 2745	0027 79 381 7772
2 Welverdien Road, Khutsong South, Carletonville, 2499	0027 79 558 8064
Corner Du Toit Street Mark Street, & , Warrenton, 8530	0027 53 802 4900
Station Street, Taung, 8584	0027 64 728 8726
Dry Harts, 8588	0027 53 995 3011
501 Pretorius Street, Arcadia, Pretoria, 0007	0027 12 400 2000
R507, Delareyville, 2770	–
32 President Street, Fochville, Johannesburg, 2515	–

Western Cape

Locations	Office Contact
Du Toitspan Road, Kimberley, 8300	0027 53 802 4900
Nieuwoudtville, 8180	0027 27 218 1378
31 Scott Street, Upington, 8800	0027 54 461 2962
Williston, 8920	0027 53 391 3638
Le Roux Street, Newtown, Calvinia, 8190	0027 27 341 1070
Retswelele, Kimberley, 8345	–
Corless Road, Kimberley, 8301	–
26 Starling Street, Roodepan, Kimberley, 8309	–

Locations	Office Contact
42 Main Road, Eerste River, Cape Town, 7100	0027 21 902 8600
Petrusa Street, Belgravia, Cape Town, 7530	–
272 Main Road, Wynberg, Cape Town, 7800	0027 84 997 3747
Vredenburg, 7380	0027 22 703 7000
Caledon, 7230	0027 28 214 5000
Kusasa Road, Village 1 North, Cape Town, 7784	0027 21 360 4116
42 Courtenay Street, Bodorp, George, 6529	0027 44 285 0040
7 New Street, Estherville, Paarl, 7646	0027 66 304 0669
Vredendal, 8160	0027 27 201 1700
Long Street, Cape Town City Centre, Cape Town, 8000	–
94 Old Klipfontein Road, Athlone, Cape Town, 7760	0027 80 060 1001
Julius Tsolo Street, Ekuphumleni, Cape Town, 7784	0027 21 360 2100

This regional coverage ensures that services remain accessible, regardless of where you reside in South Africa. Each office provides essential services, so knowing your nearest SASSA location can make the process smoother.

SASSA Working Hours

SASSA offices in South Africa typically operate Monday through Friday, starting at 8:00 AM and closing at 4:30 PM. It’s essential to note that these hours can vary slightly based on the office and may change on specific days or during peak periods.

Typical SASSA Working Hours:

• Opening Time: 8:00 AM
• Closing Time: 4:30 PM

Note: Arriving early can help you avoid long lines, especially on Mondays and the days following public holidays.

Services Available at SASSA Offices

SASSA offices offer multiple services for grant applicants and recipients. These services include:

1. Grant Applications: You can apply for various social grants, including child support, disability, and old age pensions. SASSA representatives assist with applications, helping ensure that you submit all required documents.
2. Application Appeals: If your grant application was denied, you can visit a SASSA office to appeal the decision. A representative will guide you through the appeal process, including any additional documentation you may need.
3. Status Checks and Updates: For those awaiting decisions, SASSA offices can provide updates on the status of your application. You can also perform a SASSA status check online if you prefer to avoid in-person visits.
4. Account Management and Support: If you need to update personal information (like a change of address) or inquire about payment issues, SASSA offices can assist you with your account management needs.

Online Services by SASSA

To save time, many SASSA services are available online. You can access application status updates, submit appeals, and manage certain account details directly from the SASSA website. These services are convenient and help reduce the need for in-office visits. Here’s a quick look at what you can do online:

• Application Tracking: Use your National ID number and registered phone number to check your application status.
• Appeals: Submit an appeal request online if you’ve received a denial for a grant.
• General Inquiries: For general questions, the website has a Frequently Asked Questions section.

SASSA Public Holidays and Office Closures

SASSA offices observe public holidays, so they are closed on these dates. Plan accordingly if you need to visit an office close to a holiday period. Some common public holidays include:

Date	Public Holiday
January 1	New Year’s Day
March 21	Human Rights Day
March 29	Good Friday
April 1	Family Day
April 27	Freedom Day
May 1	Workers’ Day
June 16	Youth Day
August 9	National Women’s Day
September 24	Heritage Day
December 16	Day of Reconciliation
December 25	Christmas Day
December 26	Day of Goodwill

On these dates, SASSA offices remain closed, and online inquiries may experience delays. It’s advisable to check the holiday calendar when planning your visit to avoid inconvenience.

Tips for Visiting SASSA Offices

1. Arrive Early: SASSA offices can get crowded, especially early in the week. Arriving just before opening hours can help you secure a good spot in line.
2. Bring Required Documents: Ensure you have all necessary documents, including your ID, proof of residence, and any additional paperwork relevant to your inquiry.
3. Double-check the Location: Verify the office address before visiting, as SASSA has multiple offices, some of which may serve specific areas or purposes.

Conclusion

Understanding SASSA office locations and their working hours will help you access services without unnecessary delays. While in-person visits offer comprehensive support, don’t forget that many services are available online, offering a convenient alternative for status checks and appeals. If you plan your visit well and arrive prepared, you’ll make the most out of your time at SASSA.