SASSA Status Check

Are you waiting for your SASSA SRD R370 grant? Checking your SASSA Status is quick and easy. Simply enter your ID number and phone number, then click on the “Check Status” button. Within seconds, you’ll see if your grant is approved or still pending. This helps you stay updated without any hassle. Make sure your information is correct, and you’re good to go!

What is SASSA?

The South African Social Security Agency (SASSA) is a government organization responsible for distributing social grants to eligible citizens. Established in 2005, SASSA aims to reduce poverty by providing financial aid to vulnerable individuals, such as the elderly, disabled, and unemployed.

SASSA’s grants include the Old Age Grant, Disability Grant, Child Support Grant, Foster Child Grant, Grant in Aid, SASSA Care Dependency Grant, War Veteran Grant, and SASSA SRD R370 Grant (Previously R350) . These grants offer vital support to millions of South Africans, ensuring access to basic needs like food, healthcare, and housing.

What is SASSA SRD R370 Grant?

The SASSA SRD R370 Grant is a financial aid program offered by the South African Social Security Agency (SASSA). Initially introduced as the R350 grant, this grant was designed to support unemployed South Africans affected by the COVID-19 pandemic.

In April 2024, the SASSA SRD Amount increased to R370 to help vulnerable individuals cope with rising living costs.

The SRD (Social Relief of Distress) grant is available to unemployed citizens who meet specific criteria, such as having no other source of income or financial support. It offers temporary financial relief to help cover basic needs like food and transportation.

How to Check SASSA SRD R370 Status Online?

Checking your SASSA SRD R370 status online is quick and easy in 2024. The SASSA Status Check tool provides real-time updates, ensuring you have the latest information about your grant. To make things easier, the tool connects directly with the official SASSA API, giving you accurate and secure details about your application.

Follow these simple steps to check your status:

  1. Visit the official SASSA website or use our reliable status-checking tool https://370statuscheck.co.za/
  2. Enter your 13-digit ID number.
  3. Input your registered phone number.
  4. Click on “Check Status.”

Once you follow these steps, you’ll be able to see your application status, any approval dates, or if your application is still pending. Make sure your information is correct to avoid any delays in checking your status.

How to Check SASSA SRD R370 Status Online? Different Ways

In 2024, checking your SASSA SRD R370 status online has never been easier. Whether you’re waiting for approval or looking to track your monthly payment, there are multiple ways to stay updated.

All you need is your 13-digit South African ID number and the Phone number you used for your application. Here’s a detailed guide on the six different ways to check your SASSA R370 status.

1. Online SASSA Status Check for R370:

The most straightforward method to check your SRD R370 grant status is through the official SASSA website. This option provides real-time updates on your application and payment status.

Here’s how to do it:

Within seconds, you’ll get the latest update on your application status, including approval dates, payments, or pending information. This method is fast and reliable, and it allows you to track your application progress instantly from anywhere.

Why use this method?

The online SASSA Status Check is the quickest way to get up-to-date information. It is especially convenient for those who have regular access to the internet. You can use it anytime, and the results are instant. No need to wait in lines or make calls—you can handle everything from the comfort of your own home.

2. Status Check via Visiting a SASSA Office for R370:

If you prefer speaking with someone in person, visiting a SASSA office is the way to go. This option may take a bit longer, but it allows you to get personalized service and ask any questions you may have about your application.

Here’s what to do:

  • Find the nearest SASSA office (use the SASSA website or Google Maps)
  • Go to the information desk and provide your ID number and any other required details
  • A staff member will look up your status and inform you of your application’s progress

Why choose this method?

Visiting a SASSA office is ideal if you’re having trouble checking your status online or if you prefer speaking to someone directly. You’ll get personal assistance, and you can ask specific questions about your application, payments, or eligibility. This option is also useful if you need help updating personal information or submitting additional documentation.

3. Check Status via WhatsApp for R370:

Using WhatsApp to check your SASSA status is convenient for people who are already familiar with the app. This method is fast, simple, and allows you to get updates on your SRD R370 status without visiting a website or office.

Here’s how to do it:

  • Save 082 046 8553 to your phone’s contact list
  • Open WhatsApp and send “SASSA” to the saved number
  • Choose “SRD Grant” from the menu
  • Reply with “Status Check
  • You’ll receive an immediate update on your application, along with your Application ID code

Why use this method?

The WhatsApp status check is quick and easy, especially for those who use the app regularly. You don’t need to navigate a website or download a new app, and it provides instant feedback. Plus, since many people already use WhatsApp for messaging, this method feels familiar and accessible.

4. SASSA Status Check via USSD Code for R370:

If you don’t have internet access or want to save data, checking your status via USSD code is a great option. This method doesn’t require any data or app downloads, making it a good choice for those in areas with poor internet connectivity.

Here’s how to check your status using USSD:

  • Dial *134*7737# on your phone
  • Enter your ID number and registered phone number when prompted
  • You’ll receive a real-time update on your SRD R370 status

Why choose this method?

The USSD code option is perfect for those who want to save data or don’t have internet access. Since you don’t need a smartphone or a computer, it’s accessible to anyone with a basic mobile phone. It’s also fast and provides instant updates on your application status.

5. Moya App Status Check for R370:

The Moya App is a useful tool for checking your SASSA SRD R370 status. This app is unique because it’s data-free after you download it, meaning you won’t use any data while checking your status.

Here’s how to check your status with the Moya App:

  • Download the Moya App from your app store (requires internet for initial download)
  • Open the app and go to the “Discovery” tab
  • Select “SASSA GRANT”
  • Click on “Status of the Application”
  • Enter your mobile number and ID, then click Submit
  • Your status will appear instantly on the screen

Why use this method?

The Moya App is a great option for those who want to check their status regularly without using data. It’s especially helpful if you don’t have consistent internet access. Since the app works without data after downloading, you can use it as often as you need without worrying about data charges.

6. SASSA Status Check via Phone Call for R370:

For those who prefer speaking with someone directly, you can always call the SASSA Call Center to get an update on your SRD R370 grant status.

Here’s how to check your status via phone:

  • Call 0800 601 011, the official SASSA Call Center number
  • Provide your personal details (ID number and phone number)
  • Ask the operator for an update on your SRD grant application status

Why choose this method?

Calling the SASSA Call Center gives you the chance to speak to an actual person, which can be comforting if you have specific questions or concerns. It’s also a good option if you’re not comfortable with technology or prefer a more personal touch. The call is free, and the operators can provide updates on your status, as well as other useful information about your application.

SASSA Payment Dates For 2024

Below is the chart for SASSA Payment Dates for 2024.

MonthOlder Person’s GrantDisability GrantChildren’s Grants
April 20243 April 20244 April 20245 April 2024
May 20243 May 20246 May 20247 May 2024
June 20244 June 20245 June 20246 June 2024
July 20242 July 20243 July 20244 July 2024
August 20242 August 20245 August 20246 August 2024
September 20243 September 20244 September 20245 September 2024
October 20242 October 20243 October 20244 October 2024
November 20245 November 20246 November 20247 November 2024
December 20243 December 20244 December 20245 December 2024

SASSA Status Check for r370 Payment Dates 2024

The South African Social Security Agency (SASSA) provides a schedule for the R370 Social Relief of Distress (SRD) grant, with payments usually made at the end of each month.

If you collect your money from the post office, it’s important to check their monthly calendar for the exact dates. However, if you receive your grant directly into your bank account, there won’t be specific payment dates, so you’ll need to keep an eye on your account.

To check the status of your grant and balance, you can easily do so using these methods:

  • Dial *120*3210# or *120*69277# from your phone for a quick update.
  • You can also send a WhatsApp message to 082 046 8553 and follow the prompts.

If your status shows “pending”, it means that you are not yet eligible or your application is still being processed.

SASSA SRD R370 Payment Dates for November 2024

The South African Social Security Agency (SASSA) will make the R370 Social Relief of Distress (SRD) payments for November 2024 between November 23rd and November 28th, 2024.

If you are approved for the grant, your payment will be made within those five days.

However, the exact day your money will reach your bank account may vary. SASSA advises checking the SRD website at srd.sassa.gov.za to see the specific date your R370 payment will be processed.

After approval, it usually takes around 2-3 working days for the funds to appear in your account.

It’s important to stay informed by regularly checking your SASSA status to ensure you know when your money will be available. This way, you can plan ahead and manage your finances effectively.

Always rely on official SASSA channels for the most accurate and up-to-date information.

AspectDetails
Grant AmountR370
November 2024 Payment PeriodNovember 25thNovember 30th, 2024
Payment MethodsBank deposit or SASSA pay point collection

SASSA SRD R370 Status Approved But No Payment Date

Got your SASSA SRD grant approved but no payment date? Don’t worry! Here’s why:

  1. SASSA might still be checking your info. This is normal and keeps things fair.
  2. Bank details could be wrong. Double-check them on the SASSA website.

What to do:

  • Keep an eye on the SASSA site for updates.
  • Give them some time to finish checking.
  • Need help? Call 0800 60 10 11 or visit a SASSA office.

When you call or visit:

  • Have your ID number ready.
  • Explain your problem clearly.
  • Bring any SASSA papers you have.

Stay calm and keep trying. Your payment will come soon!

SASSA Grant Status Check Meanings and Actions

Below are the SASSA Status Check Meaning and what you can do.

SASSA found you have other money coming in. This means you can’t get the grant right now. It’s tough, but don’t give up! Look for other help programs that fit your situation better.

What to do:

  • Check if your income has changed
  • Look for other aid programs
  • Talk to SASSA if you think there’s a mistake

You’re making more money than the SASSA grant allows. While you can’t get this grant, there might be other ways to get help.

Next steps:

  • Look into other government aid
  • See if your income might change soon
  • Keep checking SASSA rules in case they change

Good news! SASSA got your new application. They’ll check your info every month, so keep an eye on your status.

Remember to:

  • Check your status often
  • Update SASSA if anything changes
  • Be ready for monthly checks

SASSA has your application but needs your bank info. Send it soon to avoid delays!

To do:

  • Give SASSA your bank details fast
  • Make sure the info is correct
  • Check if SASSA got your details

SASSA hasn’t looked at your new application yet. To be safe, apply again on the SASSA website.

Actions:

  • Apply again on SASSA’s site
  • Keep your application number
  • Wait for SASSA to contact you

SASSA is checking your info for this month’s grant. Be patient and wait for their decision.

While waiting:

  • Keep checking your status
  • Don’t apply again for now
  • Get ready to answer any questions from SASSA

Great! You’ll get your SASSA grant this month. Your payment should come soon.

Next steps:

  • Check your bank account
  • Use the money wisely
  • Get ready to check your status next month

Sorry, no grant this month. But don’t worry, you might get it next month if approved.

What to do:

  • Find out why you were declined
  • Fix any problems with your application
  • Apply again for next month

Your SASSA grant stopped. To get it back, go to the SASSA website and follow the steps.

To restart your grant:

  • Visit the SASSA site
  • Follow the restart steps carefully
  • Give any new info SASSA needs

Your info doesn’t match SASSA’s records. Check everything and apply again.

Steps to take:

  • Make sure all your details are right
  • Apply again with correct info
  • Be ready for SASSA’s new face check system

SASSA found more than one application from you. They’ll only look at the first one.

What to do:

  • Wait for SASSA to check your first application
  • Don’t send more applications
  • Contact SASSA if you have questions

SASSA thinks your application isn’t real. Talk to them right away to fix this.

Urgent actions:

  • Call SASSA’s help line
  • Bring proof of who you are
  • Ask how to fix the problem

SASSA is checking your grant again. They might need more info from you.

To help the process:

  • Give SASSA any info they ask for quickly
  • Keep checking your status
  • Be patient while they review

Remember, your SASSA grant status can change. Check it often to know what’s happening. If you have problems, call SASSA for help. They’re there to assist you.

What is SASSA SRD R370 Grant Eligibility Criteria for 2024?

1. Verify Your Identity

To get the SASSA SRD R370 grant in 2024, you must be:

  • A South African citizen
  • A permanent resident
  • A refugee
  • An asylum seeker with valid papers

Make sure your ID is up to date. If you’re not sure, check with Home Affairs.

2. Check Your Income Limit

You can’t make more than R624 a month to get the grant. This includes:

  • Money from work
  • Help from family
  • Any other cash you get

Keep track of all your money. If you make too much, you can’t get the grant.

3. Confirm Your Age

You must be:

  • At least 18 years old
  • Not older than 60

If you’re younger or older, you might qualify for other SASSA help.

4. Avoid Receiving Other Grants

You can’t get the SRD R370 Grant if you already get:

  • Old-age pension
  • Child support grant
  • Disability grant

Tell SASSA if you start or stop getting other grants.

5. Ensure No UIF or NSFAS

You can’t get the grant if you get:

  • UIF (money when you lose your job)
  • NSFAS (help for school or college)

Let SASSA know if this changes.

6. Demonstrate Unemployment or Disability

To get the grant, you must:

  • Not have a job, or
  • Be unable to work because of a disability

Be ready to show SASSA proof if they ask.

7. Pass the SASSA Means Test

SASSA will check:

  • How much money your family makes
  • What stuff you own

Be honest about what you have. SASSA might check with banks and other places.

8. Maintain a Clean Record

You can’t get the grant if you:

  • Have been to jail
  • Are wanted by the police

If you’re not sure about your record, check with the police.

How to Apply for the SASSA SRD R370 Grant?

1. Visit the Official SASSA Website

2. Provide Your Contact Details

  • Type in your cell phone number
  • SASSA will send you a code
  • Put the code in the website
  • This proves it’s really you

3. Fill Out the Application Form

  • Give your ID number
  • Write your full name
  • Add your email if you have one
  • Put in your bank info
  • Give your home address
  • Double-check everything

4. Select Your Payment Method

  • Choose how you want to get paid:
    • Bank account
    • Cash at the post office
  • Bank is faster and safer
  • Post office might be closer to you

5. Submit Your Application

  • Look over all your info again
  • Click the “Submit” button
  • You’ll get a message saying SASSA got your form

What Happens After You Apply for SASSA SRD R370?

  • SASSA checks your info
  • This can take a few weeks
  • They look at your money situation
  • They make sure you qualify

How to Check Your Application Status for SASSA SRD R370?

  • Go back to the SASSA Official website or Scroll above and find SASSA Checker.
  • Put in your ID number
  • Write your Phone Number
  • Click on “Check Status”
  • The site will tell you what’s happening

If You’re Approved

  • You’ll get a message
  • SASSA will tell you when to expect money
  • You get R370 each month
  • The grant lasts for 3 months, then you apply again

If You’re Not Approved

  • SASSA will say why
  • You can ask them to look again
  • Fix any mistakes and try again

Tips for a Good SASSA Application

  • Use your own phone and email
  • Don’t share your info with others
  • Answer all questions honestly
  • Apply only once – more applications slow things down

Getting Help

  • Call SASSA at 0800 60 10 11 if you’re stuck
  • Visit a SASSA office if you can’t apply online
  • Ask a trusted friend or family member for help

Keep Your Info Safe

  • Don’t give your details to strangers
  • SASSA won’t ask for money to help you
  • Watch out for scams – if it sounds too good, it probably is

Remember

  • The grant is to help people in need
  • SASSA checks applications carefully
  • Be patient – lots of people are applying
  • Keep checking your status
  • Tell SASSA if your situation changes

Applying for the SASSA SRD R370 grant can seem hard, but take it step by step. Be honest, careful, and patient. If you need this help, don’t give up. SASSA is there to support you.

How to Cancel Your SASSA SRD R370 Grant?

Thinking about stopping your SASSA grant? Here’s how to do it:

1. Go to the SASSA website

2. Find the cancel button

  • Look for “Cancel My Application”
  • It might be big and easy to see

3. Click to start

  • Press the yellow button that says “Click Here to Cancel Online”
  • This starts the process

4. Put in your info

  • Type your ID number carefully
  • Add your cell phone number
  • Double-check both are right

5. Get your special code

  • Click “Send PIN”
  • Wait for a text on your phone
  • This code proves it’s really you

6. Use the code

  • Type the code from your text into the website
  • Do it fast the code doesn’t last long

7. Say you want to cancel

  • Find the “Cancel My Grant” button
  • Click it to tell SASSA you want to stop

8. Confirm your choice

  • SASSA will ask if you’re sure
  • If you are, click “Yes”
  • Think hard before you do this

9. Watch for a message

  • You’ll get a text saying SASSA got your request
  • Keep this text it’s proof you asked to cancel

What Happens After You Cancel?

  • SASSA needs about a week to stop your grant
  • You won’t get more money after they process it
  • You can check if it worked on the SASSA website
  • Look for “SASSA Status Check” to see what happened

Why Cancel Your Grant?

  • You found a job
  • Your money situation got better
  • You’re getting a different kind of help
  • You moved out of South Africa
  • You don’t need the grant anymore

Think Before You Cancel

  • Canceling means no more grant money
  • Make sure you can live without the grant
  • It’s hard to get the grant back if you change your mind

What If You Change Your Mind?

  • You can try to get the grant again
  • You’ll need to apply from the start
  • SASSA will check if you still qualify
  • It might take time to get approved again

How to Reapply for a Cancelled SRD R370 Application?

Changed your mind? Here’s how to ask for your grant again:

1. Go back to the SASSA site

  • Use the same website as before
  • Look for “Reinstate my Canceled grant application”

2. Start the process

  • Click on the reinstate option
  • This tells SASSA you want your grant back

3. Put in your details

  • Type your ID number again
  • Add your cell phone number
  • Make sure they’re exactly right

4. Get a new PIN

  • Click to get a new code sent to your phone
  • This is different from the cancel code

5. Use the new PIN

  • Type the code into the website
  • Do it quickly before it expires

6. Say you agree

  • There’s a box to tick
  • It means you agree to SASSA’s rules
  • Read them if you can

7. Ask to reinstate

  • Click “Reinstate my grant”
  • Then choose “YES” to send your request

8. Wait for SASSA to check

  • They’ll look at your info again
  • This might take some time

9. Keep checking

  • Use the SASSA website to see what’s happening
  • Be patient lots of people apply

How to Change SASSA SRD R370 Grant Banking Details?

1. Change Banking Details For South African ID Holders

  1. Go to the SASSA website at https://srd.sassa.gov.za/.
  2. Click on “South African ID Holders” at the bottom.
  3. Find “How Do I Change my banking details” and type in your ID number.
  4. SASSA will text you a safe link.
  5. Use the link to enter your new bank info.
  6. Wait for SASSA to check and okay your new details.

2. Change Banking Details For Asylum Seekers and Special Permit Holders

  1. Visit the SASSA website at https://srd.sassa.gov.za/.
  2. Click on “Asylum Seekers and Special Permit Holders” at the bottom.
  3. Look for “Lookup Payment ID to collect payment at Pick ‘n Pay”.
  4. Type in your file number, passport number, and phone number.
  5. Follow the steps to update your bank account details.
  6. Give SASSA time to check and approve your new info.

Key Things to Remember:

  • SASSA needs up to 7 work days to check your new bank details.
  • Your next grant money will go into your new account once it’s approved.
  • SASSA can’t put your grant money into someone else’s account.
  • The bank account and phone number must be in your name.

Why These Steps Matter?

Changing your bank details is important to make sure you get your grant money safely. By following these steps, you help SASSA keep your info up to date and secure. This means you’ll get your money on time and in the right place.

How to Check Your SASSA SRD R370 Grant Balance on Your Phone?

Use the USSD Code for Checking SRD R370 Grant Balance

You can easily check your SASSA SRD Grant balance right from your phone. Here’s how:

  1. Open your phone’s dialer.
  2. Type in *120*3210#.
  3. Press the call button.
  4. Follow the steps on your screen.

If that doesn’t work, try this:

  1. Dial *120*69277#.
  2. Hit call.
  3. Do what the screen tells you.

Important Things to Know

  • You’ll need to type in your ID number.
  • It’s free to use these codes.
  • You’ll get a text with your balance.

Why Use a USSD Code?

USSD codes are quick and easy. You don’t need the internet or an app. It’s the fastest way to check your grant money.

What to Do If It Doesn’t Work?

  • Make sure you typed the code right.
  • Check if your phone has signal.
  • Try again in a few minutes.

What to Do When Your SASSA SRD R370 Grant Application is Declined?

If SASSA says no to your SRD grant, don’t give up! You can ask them to look again. Here’s how:

  1. Go to https://srd.sassa.gov.za/appeals/ on your phone or computer.
  2. Click on “Lodge SRD appeal”.
  3. Type in your ID number and phone number.
  4. Tell them why you think they should say yes.
  5. Send it and wait for them to check again.

Remember, SASSA’s job is to help people in need. If you really need the grant, it’s okay to ask them to check again. Just be truthful and give them all the info they need to make the right choice.

What are the Common Reasons for SRD R370 Grant Rejection?

SASSA might say no to your SRD grant for these reasons:

  1. Too Much Money: You make more than R624 a month.
  2. Other Help: You get money from UIF or NSFAS already.
  3. Wrong Info: Your details don’t match what SASSA has.
  4. Missing Stuff: You didn’t fill out everything on the form.
  5. Age Problem: You’re younger than 18 or older than 60.
  6. Not a Resident: You can’t prove you live in South Africa legally.

Tips for a Good SRD Grant Application

Try these things to have a better chance:

  1. Check Twice: Look over everything before you send it.
  2. Tell the Truth: Don’t hide any money or help you get.
  3. Keep Info Fresh: Tell SASSA if your phone number or address changes.
  4. Keep Checking: Look often to see if your application is okay.
  5. Save Everything: Keep copies of all papers you send to SASSA.
  6. Ask for Help: It’s okay to call SASSA if you’re stuck.

What to Do After Your SASSA SRD R370 Application Gets Approved?

If SASSA says yes, here’s what to do next:

  1. Pick How to Get Paid: Choose bank deposit or cash pickup.
  2. Mark Your Calendar: Write down when you’ll get paid.
  3. Plan Your Spending: Think about how to use the money wisely.
  4. Stay Eligible: Make sure you still qualify for the grant.
  5. Tell SASSA About Changes: Let them know if your life changes.

Why the SRD R370 Grant Matters?

The SRD grant helps people who are struggling. It’s R350 a month, which can:

  • Buy food
  • Help pay for transport
  • Cover some basic needs

How to Use Your Grant Money Wisely?

  1. Make a List: Write down what you really need.
  2. Buy in Bulk: Sometimes bigger packs are cheaper.
  3. Look for Sales: Check for good deals at shops.
  4. Save a Little: Try to keep some money for emergencies.

What If You Still Need Help?

  • Food Parcels: Ask about SASSA food help.
  • Job Help: Look for government job programs.
  • Skills Training: See if there are free classes near you.

Staying Informed

  • Follow SASSA: Check their website or social media.
  • Listen to the News: They might talk about grant changes.
  • Ask Questions: It’s okay to call SASSA if you’re not sure about something.

Remember, the SRD grant is here to help you through tough times. It’s not a lot of money, but it can make a big difference. Use it wisely, keep your info up to date, and don’t be afraid to ask for help if you need it. SASSA wants to make sure the right people get help, so be honest and clear in your application. Good luck!

Frequently Asked Questions

Q: What is SASSA?

A: SASSA is the South African Social Security Agency. It’s a government group that gives money to people who need help, like older folks, disabled people, and those without jobs.

Q: What is the SASSA SRD R370 grant?

A: The SRD R370 grant is money SASSA gives to people who don’t have jobs. It used to be R350, but in April 2024, it went up to R370 to help with rising costs.

Q: Who can get the SRD R370 grant?

A: You can get it if you’re a South African citizen, at least 18 years old, don’t have a job, and don’t get money from other places like UIF or NSFAS.

Q: How do I check my SASSA SRD R370 status?

A: You can check online at the SASSA website, use WhatsApp, dial a USSD code, use the Moya app, or call SASSA directly.

Q: When does SASSA pay the R370 grant?

A: SASSA usually pays at the end of each month. For October 2024, payments will be made between October 23rd and 28th.

Q: How do I apply for the SASSA SRD R370 grant?

A: Go to the official SASSA website, fill out the form with your details, choose how you want to be paid, and submit your application.

Q: What if my SRD R370 application is turned down?

A: You can ask SASSA to look at your application again. Go to their website and fill out an appeal form.

Q: Can I get the SRD R370 grant if I get other SASSA grants?

A: No, you can’t get the SRD R370 grant if you already get other grants like the old-age pension or child support grant.

Q: How much money can I make and still get the SRD R370 grant?

A: You can’t make more than R624 a month to get the grant. This includes all money you get, even from family.

Q: How do I change my bank details for the SRD R370 grant?

A: Go to the SASSA website, find the option to change bank details, enter your ID number, and follow the steps to update your info.

Q: What do I do if I want to stop getting the SRD R370 grant?

A: You can cancel your grant on the SASSA website. Look for the “Cancel My Application” button and follow the steps.

Q: How long does the SRD R370 grant last?

A: The grant lasts for 3 months. After that, you need to apply again.

Q: Can I apply for the SRD R370 grant if I’m not a South African citizen?

A: Yes, if you’re a permanent resident, refugee, or asylum seeker with valid papers.

Q: How do I check my SRD R370 grant balance on my phone?

A: Dial *120*3210# or *120*69277# on your phone and follow the steps. It’s free to check.

Q: What if my SRD R370 status says “approved” but I haven’t been paid?

A: This can happen if SASSA is still checking your info or if your bank details are wrong. Keep checking your status and make sure your bank info is correct.

Q: Can I get the SRD R370 grant if I’m a student?

A: You can’t get the grant if you get NSFAS money for school. But if you don’t get NSFAS and meet other rules, you might be able to get it.

Q: What documents do I need to apply for the SRD R370 grant?

A: You mainly need your ID number and phone number. SASSA will check your info with other government departments.

Q: How often do I need to check my SRD R370 status?

A: It’s good to check your status once a week or when SASSA tells you to. This helps you know if anything has changed.

Q: What should I do if I think there’s a mistake with my SRD R370 application?

A: Call SASSA at 0800 60 10 11 or visit a SASSA office. Explain the problem clearly and bring any papers that might help.

Q: Can I use someone else’s bank account for my SRD R370 grant?

A: No, the bank account must be in your name. SASSA won’t put grant money into someone else’s account.

Q: How long does SASSA pending take for reconsideration?

A: There’s no set time for SASSA to look at your appeal. It can take a while because lots of people ask for a second look. Keep checking your status every week. Don’t give up if it takes time – SASSA is working on it.

Q: How long does SASSA take to Pay R370 into Bank Account?

A: After SASSA says they’ve sent the money, it usually takes 2-3 work days for the R370 to appear in your bank account. Weekends and holidays might make it take longer. If you don’t see the money after 3 work days, it’s a good idea to call SASSA and ask what’s happening.

Q: What if SASSA says my R370 grant is approved but I don’t get paid?

A: This can happen for a few reasons:

  • SASSA might still be double-checking your info.
  • Your bank details might be wrong.
  • You might have more money in your account than SASSA allows.

If this happens, check your bank details on the SASSA website. If they’re right, wait a few more days and keep checking your status. If you still don’t get paid after a week, call SASSA for help.

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